- Testimonial 2013
- Testimonial 2012
- Testimonial 2011
- Testimonial 2010
- Testimonial 2009
- Testimonial 2008
Mr. Vishal Narang
I called up Travelguru representative on 2nd April, regarding an inquiry about a trip I was planning. I spoke to an executive named Miss Bhagyashree and was pleased to talk to her as she was really polite and very helpful. She answered all my queries with ease and showed very good and positive eagerness to answer all my questions regarding my trip. She helped me in the best way she could.
I have called many travel companies for the same but I got the best response from your company. I am very happy with the way your employees are working and handling all guests. It really gives a very good impression about Travelguru.
I called up Travelguru representative on 2nd April, regarding an inquiry about a trip I was planning. I spoke to an executive named Miss Bhagyashree and was pleased to talk to her as she was really polite and very helpful. She answered all my queries with ease and showed very good and positive eagerness to answer all my questions regarding my trip. She helped me in the best way she could.
I have called many travel companies for the same but I got the best response from your company. I am very happy with the way your employees are working and handling all guests. It really gives a very good impression about Travelguru.
Mr. Vivek Deshpande
I would like to thank Harsha & Paresh for designing such a wonderful trip to Coorg. It was a great and well-arranged trip. I shall surely consider my future trips through Travelguru. The best part of the tour was stay at Club Mahindra, Madikeri. This resort is definitely far better and beautiful than other stay arrangements at Coorg. The concept of rainforest, excellent restaurants and large variety of dishes offered in breakfast, this resort truly makes for a memorable holiday. That's not all, the resort also houses a spa center, a gaming zone and hosts events every evening. Mysore and Bangalore tour was well-arranged.
I would like to thank Harsha & Paresh for designing such a wonderful trip to Coorg. It was a great and well-arranged trip. I shall surely consider my future trips through Travelguru. The best part of the tour was stay at Club Mahindra, Madikeri. This resort is definitely far better and beautiful than other stay arrangements at Coorg. The concept of rainforest, excellent restaurants and large variety of dishes offered in breakfast, this resort truly makes for a memorable holiday. That's not all, the resort also houses a spa center, a gaming zone and hosts events every evening. Mysore and Bangalore tour was well-arranged.
Mr. Nilesh Bagaria
I had an amazing holiday at Ooty, Mysore and all thanks to Hetal & Rajesh and your entire team who had done all great arrangements. Hotels recommended by you at Bangalore, Mysore & Ooty was all really good and we didn't face any problem. Driver who was with us for 6 days was really good and he covered most of the sightseeing and we were really satisfied. Hope to go on next holiday soon with Travelguru.
I had an amazing holiday at Ooty, Mysore and all thanks to Hetal & Rajesh and your entire team who had done all great arrangements. Hotels recommended by you at Bangalore, Mysore & Ooty was all really good and we didn't face any problem. Driver who was with us for 6 days was really good and he covered most of the sightseeing and we were really satisfied. Hope to go on next holiday soon with Travelguru.
Ms. Suchi
We are very thankful to Ms. Niddhi for the well-arranged trip to South India. We really enjoyed it. The arrangements in the hotels were also very good, the breakfast they served also was very good. And the best hotel out of all the four hotels is the Deccan Park Resort, Ooty. It was best in everything. Staying in the Ooty was the best experience of the trip. We also enjoyed the sightseeing. The Car, the driver and the services were also best. The driver was also very co-operative.
Overall we would like to say that you arranged for a memorable holiday for us. Further to the charges of the trip in which you arranged for us was also very cheap and reasonable compared to other travel agents in terms of money. Hence I thank you from the bottom of my heart that you arranged best trip for me and my family.
We are very thankful to Ms. Niddhi for the well-arranged trip to South India. We really enjoyed it. The arrangements in the hotels were also very good, the breakfast they served also was very good. And the best hotel out of all the four hotels is the Deccan Park Resort, Ooty. It was best in everything. Staying in the Ooty was the best experience of the trip. We also enjoyed the sightseeing. The Car, the driver and the services were also best. The driver was also very co-operative.
Overall we would like to say that you arranged for a memorable holiday for us. Further to the charges of the trip in which you arranged for us was also very cheap and reasonable compared to other travel agents in terms of money. Hence I thank you from the bottom of my heart that you arranged best trip for me and my family.
Mr. Sarvesh
We would like to thank Ms. Dimpy Shah for designing such a wonderful and unforgettable trip to Langkawi. It was a great and well-arranged trip and every suggestion from you, right from choosing Berjaya resort or the sunset dinner cruise was simply great. I shall surely book my future trips through you. This 5 star resort is definitely far better and beautiful than other resorts in Langkawi. The concept of rainforest chalets, the view of the shimmering sea, nice shuttle service, excellent restaurants and large variety of dishes offered in breakfast, this resort truly makes for a memorable holiday. That's not all, the resort also houses a spa center, theater and hosts orchestra every evening. Island tour was also good, out of which the eagle square and underwater world are the must visit spots. Mangrove tour and snorkeling on Periyar Island, everything was very well-arranged and truly promised a fun-filled holiday.
The staff at Berjaya Resort is way too polite and very friendly. They also offered great room service. It was the coolest trip we ever had. Thanks to Travelguru and special thanks to Ms. Dimpy Shah.
We would like to thank Ms. Dimpy Shah for designing such a wonderful and unforgettable trip to Langkawi. It was a great and well-arranged trip and every suggestion from you, right from choosing Berjaya resort or the sunset dinner cruise was simply great. I shall surely book my future trips through you. This 5 star resort is definitely far better and beautiful than other resorts in Langkawi. The concept of rainforest chalets, the view of the shimmering sea, nice shuttle service, excellent restaurants and large variety of dishes offered in breakfast, this resort truly makes for a memorable holiday. That's not all, the resort also houses a spa center, theater and hosts orchestra every evening. Island tour was also good, out of which the eagle square and underwater world are the must visit spots. Mangrove tour and snorkeling on Periyar Island, everything was very well-arranged and truly promised a fun-filled holiday.
The staff at Berjaya Resort is way too polite and very friendly. They also offered great room service. It was the coolest trip we ever had. Thanks to Travelguru and special thanks to Ms. Dimpy Shah.
Miss. Devina Sanyal
I had booked my travel package from your company and I really got a very good and positive response from Ms. Riddhi Kothari. I am glad she has cooperated in all regard for booking the entire package. I am looking forward for good trip of unique Utrranchal.
I had booked my travel package from your company and I really got a very good and positive response from Ms. Riddhi Kothari. I am glad she has cooperated in all regard for booking the entire package. I am looking forward for good trip of unique Utrranchal.
Rashmi & Ritesh
We are thankful to Ms. Dimpy Shah for the arranging the amazing tour of Phuket-Bangkok. Everything was so smooth and we didn't face a glitch anywhere during the tour. Thanks to your arrangements. Your people in Thailand were very nice and always on time and very helpful too. We especially loved the Phuket Resort that was booked for us. It's a very good resort and very close to the beach and the market area, thus making it very convenient for us. Plus the resort itself had very good facilities and is the place to stay if you are going to Phuket. All the trips you booked for us - The Phi Phi Island tour in Phuket, the Safari World, the dinner cruise & city tour in Bangkok were very good. Thank you for making our honeymoon special and a trip with so many lovely memories.
We are thankful to Ms. Dimpy Shah for the arranging the amazing tour of Phuket-Bangkok. Everything was so smooth and we didn't face a glitch anywhere during the tour. Thanks to your arrangements. Your people in Thailand were very nice and always on time and very helpful too. We especially loved the Phuket Resort that was booked for us. It's a very good resort and very close to the beach and the market area, thus making it very convenient for us. Plus the resort itself had very good facilities and is the place to stay if you are going to Phuket. All the trips you booked for us - The Phi Phi Island tour in Phuket, the Safari World, the dinner cruise & city tour in Bangkok were very good. Thank you for making our honeymoon special and a trip with so many lovely memories.
Arlette Fernandes
Everything was pretty well arranged by Ms. Niddhi. It was quite a memorable trip for the four of us. All Seasons in Pattaya is a nicely positioned hotel with lovely surrounding and close to all places. Sightseeing trip along with guides Johny and Sumi was also well-arranged. Coral island is beautiful but the food quality that was provided on the island by Seven star was not that good. We do look forward to making another trip with you guys. Thanks a lot.
Everything was pretty well arranged by Ms. Niddhi. It was quite a memorable trip for the four of us. All Seasons in Pattaya is a nicely positioned hotel with lovely surrounding and close to all places. Sightseeing trip along with guides Johny and Sumi was also well-arranged. Coral island is beautiful but the food quality that was provided on the island by Seven star was not that good. We do look forward to making another trip with you guys. Thanks a lot.
Mr. Dhaval Shah
First of all, Ms. Niddhi, the travel arrangement were awesome I really appreciate it was up to the mark and I would say it was absolutely perfect. This includes local transport, contact and everything. The hotel location and choice was really good and I was highly impressed. All pick up and drop and local sightseeing were up to the mark. As a positive feedback I have already given your name and contact number to many of my friends. Hope you might have received calls too. Apart from that, the hotel rooms, accommodation and welcome amenities at the hotel was really good. Really it was pleasure trip and surely will give you a second chance for our next trip and as a reward lots of friends will contact you for their travel plan.
First of all, Ms. Niddhi, the travel arrangement were awesome I really appreciate it was up to the mark and I would say it was absolutely perfect. This includes local transport, contact and everything. The hotel location and choice was really good and I was highly impressed. All pick up and drop and local sightseeing were up to the mark. As a positive feedback I have already given your name and contact number to many of my friends. Hope you might have received calls too. Apart from that, the hotel rooms, accommodation and welcome amenities at the hotel was really good. Really it was pleasure trip and surely will give you a second chance for our next trip and as a reward lots of friends will contact you for their travel plan.
Mr. Sachin Khaitan
Mr. Vishal Naik, a very happy new year to you and thanks for all the arrangements done for my six days Bangkok and Pattaya tour. It was a pleasant stay in Thailand and no major complains are there as such. Though the hotels were 2 Star rated but was of good standard and not far away from the city. D S tour operator was cooperative and helpful. Looking for next foreign trip next year to Singapore, Malaysia and Genting Island .
Mr. Vishal Naik, a very happy new year to you and thanks for all the arrangements done for my six days Bangkok and Pattaya tour. It was a pleasant stay in Thailand and no major complains are there as such. Though the hotels were 2 Star rated but was of good standard and not far away from the city. D S tour operator was cooperative and helpful. Looking for next foreign trip next year to Singapore, Malaysia and Genting Island .
Mr. Sukrit Kalia
Yes it was really wonderful. We had a great time at Bandos. I'd like to thank Niddhi for her prompt and responsible service.
Yes, Bandos is beautiful, less populated and very hospitable. We had a very smooth stay.
The standard rooms are very spacious and right in front of the beach. Rooms numbering 210 - 222 have a beach facing window.
The food is average. Taking a full board package would be a little monotonous as the menu remains more or less the same everyday. A little less options for the vegetarians on the menu list.
Outside food is a little expensive but worth the money.
Great spots for snorkeling also.
I hope you can provide direct flights from Mumbai to Male so the travelers can really have a smooth non stop journey to Maldives.
I and shilpa thank you again for making it wonderful for us.:)
Yes it was really wonderful. We had a great time at Bandos. I'd like to thank Niddhi for her prompt and responsible service.
Yes, Bandos is beautiful, less populated and very hospitable. We had a very smooth stay.
The standard rooms are very spacious and right in front of the beach. Rooms numbering 210 - 222 have a beach facing window.
The food is average. Taking a full board package would be a little monotonous as the menu remains more or less the same everyday. A little less options for the vegetarians on the menu list.
Outside food is a little expensive but worth the money.
Great spots for snorkeling also.
I hope you can provide direct flights from Mumbai to Male so the travelers can really have a smooth non stop journey to Maldives.
I and shilpa thank you again for making it wonderful for us.:)
Mr. Ashish Raina
I wanted to thank you Dimpy and Travelguru for the memorable experience my wife and I had during one of the trips taken last month.
We booked for Kerela special package and it was an amazing experience for us. The resorts were very good and well managed. The staff was courteous/helpful and the spots were a must watch.
The person who was driving us around in indica during the stay was also very helpful and he showed us some excellent spots and explained those very well during the trip.
It was a fun filled holiday we enjoyed thoroughly.
Thank you again and hopefully we would be booking for our next tour through Travelguru soon.
I wanted to thank you Dimpy and Travelguru for the memorable experience my wife and I had during one of the trips taken last month.
We booked for Kerela special package and it was an amazing experience for us. The resorts were very good and well managed. The staff was courteous/helpful and the spots were a must watch.
The person who was driving us around in indica during the stay was also very helpful and he showed us some excellent spots and explained those very well during the trip.
It was a fun filled holiday we enjoyed thoroughly.
Thank you again and hopefully we would be booking for our next tour through Travelguru soon.
Mr. Satyajit Karunakar
We had a wonderfull time in Kashmir and the service given by Jiten was excellent. The hotels were all good and food quality was very good.Also without your service Jiten we could not have made it to Kashmir.Thanks for every thing and looking forward for next trip.
We had a wonderfull time in Kashmir and the service given by Jiten was excellent. The hotels were all good and food quality was very good.Also without your service Jiten we could not have made it to Kashmir.Thanks for every thing and looking forward for next trip.
Mr. Karthik Pandi
Gopal Pandian you are a star of retail outlet Bangalore. You were excellent in the way you initiated the entire process was marvelous till the end. In fact after reaching Mumbai the courtesy call from your end was indeed special. The element of concern and caring was there from your end. Personal care taken from Travelguru staff was really good.
Service from our supplier in each location was good. We were looked after in an excellent manner. The food was great; guidance given by them was fabulous.
Just to add to the above. I'd surely be booking my future trips only with Travelguru and specially with you Gopal. You are certainly an asset to your company. I'll recommend all my friends and colleagues to make their reservations with Travelguru.
Gopal Pandian you are a star of retail outlet Bangalore. You were excellent in the way you initiated the entire process was marvelous till the end. In fact after reaching Mumbai the courtesy call from your end was indeed special. The element of concern and caring was there from your end. Personal care taken from Travelguru staff was really good.
Service from our supplier in each location was good. We were looked after in an excellent manner. The food was great; guidance given by them was fabulous.
Just to add to the above. I'd surely be booking my future trips only with Travelguru and specially with you Gopal. You are certainly an asset to your company. I'll recommend all my friends and colleagues to make their reservations with Travelguru.
Mr. Bharath G M
Overall, we had a wonderful time. Thanks to the wonderful crew who were very punctual, extremely professional and made us feel comfortable. Right from the beginning of booking the package till the completion, We had an awesome experience. We will look forward to go on a vacation again with travelguru. Thank you Mr.Jiten for your wonderful support for helping us out in choosing the right package.
Overall, we had a wonderful time. Thanks to the wonderful crew who were very punctual, extremely professional and made us feel comfortable. Right from the beginning of booking the package till the completion, We had an awesome experience. We will look forward to go on a vacation again with travelguru. Thank you Mr.Jiten for your wonderful support for helping us out in choosing the right package.
Mr. Gaurav Kalya
Thanks for the trip Dimpy Shah. It was nice experience for my parents.
Thanks for the trip Dimpy Shah. It was nice experience for my parents.
Mr. Srinivas Vinjamara
All Hotels accepted the "Accommodation" vouchers provided by you (@TravelGuru). It was a pleasant tour. Thanks to you Mr. Umraz for "Understanding the requirements of Tour Plan" & coordinating & arranging "Hotel Accommodations" & "Transport for sightseeing".
In future, if there is any vacation plan I will come to you (@TravelGuru).
All Hotels accepted the "Accommodation" vouchers provided by you (@TravelGuru). It was a pleasant tour. Thanks to you Mr. Umraz for "Understanding the requirements of Tour Plan" & coordinating & arranging "Hotel Accommodations" & "Transport for sightseeing".
In future, if there is any vacation plan I will come to you (@TravelGuru).
Mr. Kevin Menezes
This is the second time I am booking with Travelguru & I must say that the experience is pretty awesome. All the arrangements made by Travelguru, starting from short listing a hotel to booking were just perfect. After selecting my preferred hotel in Mysore, I had a word with Hetal Patel from Travelguru's contact center. She informed me that the hotel I selected is in the outskirts of Mysore. As I was traveling with my family and kids, Hetal guided me about a hotel that is easily accessible and located within the city.
Now, isn't that a WOW customer service? I was pleased with her guidance. The taxi, flights, hotels everything was very well arranged, which in turn helped me to have a pleasant stay. Booking hotel "Jade Garden" was another jelly on the ice cream, their service was just awesome. When ordered anything, they were quick to the point where no customer would have any complaints what – so – ever. A traveler always needs complete arrangements while on a trip with everything on place. This was exactly what I got booking my both trips with Travelguru. You guys have a customer for lifetime.. Amazing service and truly the Guru’s of all.
This is the second time I am booking with Travelguru & I must say that the experience is pretty awesome. All the arrangements made by Travelguru, starting from short listing a hotel to booking were just perfect. After selecting my preferred hotel in Mysore, I had a word with Hetal Patel from Travelguru's contact center. She informed me that the hotel I selected is in the outskirts of Mysore. As I was traveling with my family and kids, Hetal guided me about a hotel that is easily accessible and located within the city.
Now, isn't that a WOW customer service? I was pleased with her guidance. The taxi, flights, hotels everything was very well arranged, which in turn helped me to have a pleasant stay. Booking hotel "Jade Garden" was another jelly on the ice cream, their service was just awesome. When ordered anything, they were quick to the point where no customer would have any complaints what – so – ever. A traveler always needs complete arrangements while on a trip with everything on place. This was exactly what I got booking my both trips with Travelguru. You guys have a customer for lifetime.. Amazing service and truly the Guru’s of all.
Mr. Vinay Hansaria
I would like to thank and appreciate Jyotsna for the wonderful assistance that she provided me during the booking process. She understood my requirements right away, gathered all necessary information from the hotel instantly and helped me through the booking procedures. She called up Taj Reservations instantly and informed me that Shubhasini from Taj Reservations had confirmed the Luxury room booking. The room offers splendid ocean view and is equipped with a king size bed and a Jacuzzi in the bathroom and that complimentary to-and-fro airport transfer by AC coach will also be provided by the hotel.
An awesome experience it was for me! Please pass on my appreciation to Jyotsna.
I would like to thank and appreciate Jyotsna for the wonderful assistance that she provided me during the booking process. She understood my requirements right away, gathered all necessary information from the hotel instantly and helped me through the booking procedures. She called up Taj Reservations instantly and informed me that Shubhasini from Taj Reservations had confirmed the Luxury room booking. The room offers splendid ocean view and is equipped with a king size bed and a Jacuzzi in the bathroom and that complimentary to-and-fro airport transfer by AC coach will also be provided by the hotel.
An awesome experience it was for me! Please pass on my appreciation to Jyotsna.
Ms. Sathya Nair
I am writing this mail for the wonderful experience I received today from one of your smart and dedicated Travelguru representative named Riddhi. She did a fine job in understanding my requirement and suggesting places according to my criteria. She was very patient and understanding. To be honest, she sold me a property that I was thinking would be too far for me to drive down before calling Travelguru. But I guess it's the way Riddhi put it that made me go for it. Doesn't make Kovalam any nearer from Chennai and yet I am left with a happy feeling :) Thank you for the wonderful service. I am sure to come back to Travelguru, all thanks to Riddhi :)
I am writing this mail for the wonderful experience I received today from one of your smart and dedicated Travelguru representative named Riddhi. She did a fine job in understanding my requirement and suggesting places according to my criteria. She was very patient and understanding. To be honest, she sold me a property that I was thinking would be too far for me to drive down before calling Travelguru. But I guess it's the way Riddhi put it that made me go for it. Doesn't make Kovalam any nearer from Chennai and yet I am left with a happy feeling :) Thank you for the wonderful service. I am sure to come back to Travelguru, all thanks to Riddhi :)
Ms. Shilpa Khanna
I am extremely happy and satisfied with the customer service I received from Dhaval today while looking out for my stay options with Travelguru. I would like to appreciate him for his expertise, constant follow up and prompt response. The service levels completely exceeded my expectations. This was the first time I booked with Travelguru and will definitely continue to do so again.
I am extremely happy and satisfied with the customer service I received from Dhaval today while looking out for my stay options with Travelguru. I would like to appreciate him for his expertise, constant follow up and prompt response. The service levels completely exceeded my expectations. This was the first time I booked with Travelguru and will definitely continue to do so again.
Mrs. Sudha Sundaravaradan
Dhaval was exceptional. He helped me till the end and made sure that my requirements were met. Thank you Dhaval for your extrordinary customer service. Kudos to him and Travelguru.
Dhaval was exceptional. He helped me till the end and made sure that my requirements were met. Thank you Dhaval for your extrordinary customer service. Kudos to him and Travelguru.
Dr. S.R.N. Prakash
I am extremely satisfied with the excellent customer support from your team members Pratibha and Mugdha. They were very courteous and helpful. Please convey my appreciation to them.
I am extremely satisfied with the excellent customer support from your team members Pratibha and Mugdha. They were very courteous and helpful. Please convey my appreciation to them.
Mr. Pradeep Bagal
I had a requirement for a hotel in Hyderabad. I spoke to Ruhita of Travelguru.com. I was extremely pleased with the choice of hotel suggested by her. My stay at Ohris Baseraa, Secunderabad can be defined in only one word i.e. EXCELLENT. Thanks for your suggestion. I also appreciate the combined efforts by your Travelguru team.
I had a requirement for a hotel in Hyderabad. I spoke to Ruhita of Travelguru.com. I was extremely pleased with the choice of hotel suggested by her. My stay at Ohris Baseraa, Secunderabad can be defined in only one word i.e. EXCELLENT. Thanks for your suggestion. I also appreciate the combined efforts by your Travelguru team.
Mr. Harsh Agarwal
I have received good support from Travelguru in my reservation and subsequent changes against them. I would like to especially commend the assistance provided by Prashant Bhalekar at your organization.
I have received good support from Travelguru in my reservation and subsequent changes against them. I would like to especially commend the assistance provided by Prashant Bhalekar at your organization.
Mr. Arif Vadsaria
I called Travelguru this morning, for assistance with my booking cancellation. I was highly impressed with the way I was attended by Prashant Bhalekar. He was very patient to first hear out my problem. He gave me to the point information, just what I needed. Further he guided me step by step towards cancelling my booking. He was very polite throughout his conversation. I was highly impressed to see such good customer care. I want to leave a positive feedback for him so that his good work does not go unrecognized.
I called Travelguru this morning, for assistance with my booking cancellation. I was highly impressed with the way I was attended by Prashant Bhalekar. He was very patient to first hear out my problem. He gave me to the point information, just what I needed. Further he guided me step by step towards cancelling my booking. He was very polite throughout his conversation. I was highly impressed to see such good customer care. I want to leave a positive feedback for him so that his good work does not go unrecognized.
Ms. Bhuvaneswari Karthick
I had a requirement for a group holiday package to Jaipur. I spoke to Rahul Panicker of Travelguru.com. I was impressed with his approach to his clients. He understood the requirement and was able to give us suitable choice of hotels. He guided us through every step of the booking process. Just wanted you to know that I am happy with the service rendered and would definitely book on travelguru again.
I had a requirement for a group holiday package to Jaipur. I spoke to Rahul Panicker of Travelguru.com. I was impressed with his approach to his clients. He understood the requirement and was able to give us suitable choice of hotels. He guided us through every step of the booking process. Just wanted you to know that I am happy with the service rendered and would definitely book on travelguru again.
Mr. Uttam Rai
Shailesh, thanks for your response. Really appreciate the customer focus and the responsiveness. I can say with confidence that this wont be the last time I do business with you guys. Will definitely encourage folks I know to do it as well.
Shailesh, thanks for your response. Really appreciate the customer focus and the responsiveness. I can say with confidence that this wont be the last time I do business with you guys. Will definitely encourage folks I know to do it as well.
Mr. Vijay Hiremath
Thought of passing an appreciation note about Pradyna. I booked accomodation in Mumbai at the Orchid with the help of Pradyna. I must say I had the best customer experience in a while. Pradyna was very accomodative and patient all the way through the booking. I was having trouble booking online and she went out of the way to get my cell number, by contacting the India number I had referred in my booking details, to call me back. I was getting worried with the difficulty I was having due to shortage of time, but with her help I now have confirmed reservation. I am very pleased with the customer service provided by Pradyna.
Thought of passing an appreciation note about Pradyna. I booked accomodation in Mumbai at the Orchid with the help of Pradyna. I must say I had the best customer experience in a while. Pradyna was very accomodative and patient all the way through the booking. I was having trouble booking online and she went out of the way to get my cell number, by contacting the India number I had referred in my booking details, to call me back. I was getting worried with the difficulty I was having due to shortage of time, but with her help I now have confirmed reservation. I am very pleased with the customer service provided by Pradyna.
Mr. Monesh Kumar Bathre
I have booked a package to South of India for Kochin, Munnar, Kumarakom, Alleppey, Kovalam through Travelguru.com and assisted by Milind Shinde who has proved that he is an asset to Travelguru. I sincerely thank the entire Travelguru team effort for making me and my family holiday trip to Kerala a wonderful one. The response of Mr. Milind Shinde at the time of package booking was commendable in knowing and guiding us to hotels which were exactly matching our preferences and budget. The hotels selected at respective destinations were true return for the money. Especially the stay at Uday Samudra - Kovalam and house boats in Alleppey were true value for money and time both. Whispering Meadows at Munnar was good in terms of stay, however restaurant needs a more than little effort in terms of services offered and ambience. Looking at the entire stay I would say that my family had the best time and this is our experience which would be cherished and remembered for a long time. Once again not forgetting the service, range of hotels provided by Travelguru. Thank you and Kudos to the entire team. Overall the experience of holidaying was great and would have not gone complete without Travelguru's assistance. Keep up the good work.
I have booked a package to South of India for Kochin, Munnar, Kumarakom, Alleppey, Kovalam through Travelguru.com and assisted by Milind Shinde who has proved that he is an asset to Travelguru. I sincerely thank the entire Travelguru team effort for making me and my family holiday trip to Kerala a wonderful one. The response of Mr. Milind Shinde at the time of package booking was commendable in knowing and guiding us to hotels which were exactly matching our preferences and budget. The hotels selected at respective destinations were true return for the money. Especially the stay at Uday Samudra - Kovalam and house boats in Alleppey were true value for money and time both. Whispering Meadows at Munnar was good in terms of stay, however restaurant needs a more than little effort in terms of services offered and ambience. Looking at the entire stay I would say that my family had the best time and this is our experience which would be cherished and remembered for a long time. Once again not forgetting the service, range of hotels provided by Travelguru. Thank you and Kudos to the entire team. Overall the experience of holidaying was great and would have not gone complete without Travelguru's assistance. Keep up the good work.
Mr. Oswald Mascarenhas
Jiten, I never thought that my trip would be such an pleasant experience. The Malaysian people are very warm and friendly. It was an heavenly experience. Berjaya Resort is a benchmark in the hospitality industry. The feel good factor is present at every corner of the Resort. As promised by Travelguru, beach facing room was allocated to us. Rooms had all the amenities starting from clean floors & the overall atmosphere was its best. Our beach facing balcony was well furnished with sun bath chairs. Other superior amenities includes SPA, watersports, internet, outdoor sports, gym etc. Special thanks to you for planning our honeymoon and providing us plenty of options that met our requirements. The level of service Jiten has provided sets Travelguru a class above others.
Jiten, I never thought that my trip would be such an pleasant experience. The Malaysian people are very warm and friendly. It was an heavenly experience. Berjaya Resort is a benchmark in the hospitality industry. The feel good factor is present at every corner of the Resort. As promised by Travelguru, beach facing room was allocated to us. Rooms had all the amenities starting from clean floors & the overall atmosphere was its best. Our beach facing balcony was well furnished with sun bath chairs. Other superior amenities includes SPA, watersports, internet, outdoor sports, gym etc. Special thanks to you for planning our honeymoon and providing us plenty of options that met our requirements. The level of service Jiten has provided sets Travelguru a class above others.
Ms. Saloni Luthra
Sunny, I wanted to thank you for your recommendation for Ruffles. The hotel has an excellent location and is right on Candolim. I am so happy we didn't stay in La Gulls as it was very far. Thank you once again, as on your persual I booked Ruffles and was very happy.
Sunny, I wanted to thank you for your recommendation for Ruffles. The hotel has an excellent location and is right on Candolim. I am so happy we didn't stay in La Gulls as it was very far. Thank you once again, as on your persual I booked Ruffles and was very happy.
Mr. Dipesh Patil
Good experience of arranging holidays with Travelguru. It was the first of mine and I was very much satisified with all the arrangements made by Hetal here in Mumbai and Rakesh and Kuldeep in Port Blair and Havelock respectively. I would also like to extend my thanks to Tirapathy our guide-cum-driver at Port Blair - he is too good!
Good experience of arranging holidays with Travelguru. It was the first of mine and I was very much satisified with all the arrangements made by Hetal here in Mumbai and Rakesh and Kuldeep in Port Blair and Havelock respectively. I would also like to extend my thanks to Tirapathy our guide-cum-driver at Port Blair - he is too good!
Mr. Anil Shetty
Maldives is nature's master piece. I never thought that my trip would be such a pleasant experience. The Maldivians are hospitable and friendly. It's an Heavenly experience. Paradise Island resort is a benchmark in the hospitality industry. The feel good factor is present at every corner of the Resort. As promised by Travelguru, beach facing room was allocated to us. Rooms had all the amenities staring from clean floors, comfortable bed, huge wardrobe to stunning bathroom - everything was at its best. Our beach facing balcony was well furnished with sun bath chairs. Other superior amenities includes SPA, watersports, internet, outdoor sports, gym etc.
Special thanks to Jiten for planning our honeymoon and providing us plenty of options that met our requirements. The level of service Jiten has provided sets Travelguru a class above others.
Maldives is nature's master piece. I never thought that my trip would be such a pleasant experience. The Maldivians are hospitable and friendly. It's an Heavenly experience. Paradise Island resort is a benchmark in the hospitality industry. The feel good factor is present at every corner of the Resort. As promised by Travelguru, beach facing room was allocated to us. Rooms had all the amenities staring from clean floors, comfortable bed, huge wardrobe to stunning bathroom - everything was at its best. Our beach facing balcony was well furnished with sun bath chairs. Other superior amenities includes SPA, watersports, internet, outdoor sports, gym etc.
Special thanks to Jiten for planning our honeymoon and providing us plenty of options that met our requirements. The level of service Jiten has provided sets Travelguru a class above others.
Mr. Nilesh Bagaria
Ashish & Jiten, this is with respect to my honeymoon trip to Andaman Island. I came back last night and I take this opportunity to thank both of you for working out a great package for me. I really appreciate the service you two and Travelguru provided throughout my trip - which was very amazing. I didn't face any difficulty in my whole trip and everything was well arranged and in order. Once again thank you both for such great effort and looking forward for one more travel deals soon with Travelguru.
Ashish & Jiten, this is with respect to my honeymoon trip to Andaman Island. I came back last night and I take this opportunity to thank both of you for working out a great package for me. I really appreciate the service you two and Travelguru provided throughout my trip - which was very amazing. I didn't face any difficulty in my whole trip and everything was well arranged and in order. Once again thank you both for such great effort and looking forward for one more travel deals soon with Travelguru.
Mr. Kewal K Khosla
We would like to express our thanks to Sunny Sharma for all the arrangements made for our stay in Kerala. We did not have any problem and it was a smooth stay. The taxi driver, Mr. Dinesh, was really very helpful and efficient. Thanks for all the help.
We would like to express our thanks to Sunny Sharma for all the arrangements made for our stay in Kerala. We did not have any problem and it was a smooth stay. The taxi driver, Mr. Dinesh, was really very helpful and efficient. Thanks for all the help.
Mr. Shekar Gopal
Hetal, I thank you very much for organizing a very satisfying tour to Kerala for me and my family. The properties / hotels provided were of very good standards and the conveyance arranged also met upto standards in terms of punctuality / service / knowledge of routes by the driver / courtesy and behavior etc. I personally thank you and Travelguru for arranging such a wonderful holiday package and look forward to making more trips through you in the future.
Hetal, I thank you very much for organizing a very satisfying tour to Kerala for me and my family. The properties / hotels provided were of very good standards and the conveyance arranged also met upto standards in terms of punctuality / service / knowledge of routes by the driver / courtesy and behavior etc. I personally thank you and Travelguru for arranging such a wonderful holiday package and look forward to making more trips through you in the future.
Ms. Binita
Jiten, My parents' trip to Mauritius was very good. The hotel was the best I could choose in my budget. The chefs took good care of my parents and special attention was given to them. The rooms and service was commendable. I would definitely plan my next trip through Travelguru!
Jiten, My parents' trip to Mauritius was very good. The hotel was the best I could choose in my budget. The chefs took good care of my parents and special attention was given to them. The rooms and service was commendable. I would definitely plan my next trip through Travelguru!
Prachee and Harshavardhan
Maldives!!! The place happened because of Travelguru's Indu. Just wanted to thank you for picking up our odd-hour calls. The trip was arranged to suit all our special requests. The hotel suggested was good & the travel was comfortable. This was just a small sneak peak of what heaven would be like... The tour-de-Maldives is the most memorable trip of our life and we are already looking forward to our next trip with Indu!
Maldives!!! The place happened because of Travelguru's Indu. Just wanted to thank you for picking up our odd-hour calls. The trip was arranged to suit all our special requests. The hotel suggested was good & the travel was comfortable. This was just a small sneak peak of what heaven would be like... The tour-de-Maldives is the most memorable trip of our life and we are already looking forward to our next trip with Indu!
Srividya Ramadorai
Indu, we had a great trip to Bandos, Maldives. I think the place is fantastic and thanks to Travelguru for planning it for us. The overall travel and options to customise it as per our needs really helped. We would recommend this to our family and friends. Thanks for a great trip!
Indu, we had a great trip to Bandos, Maldives. I think the place is fantastic and thanks to Travelguru for planning it for us. The overall travel and options to customise it as per our needs really helped. We would recommend this to our family and friends. Thanks for a great trip!
Mohit & Sumeta
Indu, the trip to Thailand was a pleasant one & trouble free. Thanks a lot for all the help and suggestions. The accomodation was very good and the transportation facility was excellent. We have really enjoyed the time. Keep up the good work !
Indu, the trip to Thailand was a pleasant one & trouble free. Thanks a lot for all the help and suggestions. The accomodation was very good and the transportation facility was excellent. We have really enjoyed the time. Keep up the good work !
Ankush Vachani
Paresh, thanks for organising such a wonderful trip. We had the best time of our lives and the memories are going to stay in our hearts forever. Hotels were all very good and the pick and drop facility excellent. We were taken good care by your team right from landing in Bangkok to our flight back home. Our next holiday is definately going to be again with Travelguru.
Paresh, thanks for organising such a wonderful trip. We had the best time of our lives and the memories are going to stay in our hearts forever. Hotels were all very good and the pick and drop facility excellent. We were taken good care by your team right from landing in Bangkok to our flight back home. Our next holiday is definately going to be again with Travelguru.
Mr. Ram & Malathi Nunna
Hetal, we are back from India. Thanks for the travel arrangements. We had no problems with your reservations. Job well done!!! Looking foward to future travel arrangements with Travelguru.
Hetal, we are back from India. Thanks for the travel arrangements. We had no problems with your reservations. Job well done!!! Looking foward to future travel arrangements with Travelguru.
Mr. Pavan Mannurkar
Paresh, first of all thanks a ton for the wonderful service you provided. It was sheer pleasure in the whole Kerala trip, as we had to put no efforts on the trip. The guidence given by Paresh for the design of the tour was excellent and the plan was made depending on the needs. The hotels guided were really excellent. The best part in the package was our driver, Prashanth. He was a thorough gentleman and had really good driving skills as well as loads of information. The overall experience about Travelguru has been great. Thanks for making my Kerala trip a memorable one.
Paresh, first of all thanks a ton for the wonderful service you provided. It was sheer pleasure in the whole Kerala trip, as we had to put no efforts on the trip. The guidence given by Paresh for the design of the tour was excellent and the plan was made depending on the needs. The hotels guided were really excellent. The best part in the package was our driver, Prashanth. He was a thorough gentleman and had really good driving skills as well as loads of information. The overall experience about Travelguru has been great. Thanks for making my Kerala trip a memorable one.
Mr. Pavan Kumar Betjewargi
Paresh, The trip arranged by TG to Malaysia-Singapore was fantastic and trouble-free. It was a life time experience for my family. I once again thank you for giving us your nice service.
Paresh, The trip arranged by TG to Malaysia-Singapore was fantastic and trouble-free. It was a life time experience for my family. I once again thank you for giving us your nice service.
Prasanna
Ashish, just wanted to say a big thank you from both of us. You have been extremely helpful, cooperative and responsive. You surely would be a recommendation to our traveling friends.
Ashish, just wanted to say a big thank you from both of us. You have been extremely helpful, cooperative and responsive. You surely would be a recommendation to our traveling friends.
Ramamurthy
Ashish, it has been really nice interacting with you and we had a very comfortable and safe journey on the trip to Rajasthan. The accomodation was very good and the transportation facility was excellent. Kudos to the Travelguru team for making it a memorable trip.
Ashish, it has been really nice interacting with you and we had a very comfortable and safe journey on the trip to Rajasthan. The accomodation was very good and the transportation facility was excellent. Kudos to the Travelguru team for making it a memorable trip.
Mr. Salim Akhter
Hetal, I just completed my tour of Delhi-Agra-Shimla arranged by Travelguru. The tour was very successful and I enjoyed it completely. Let me add that this was possible due to your personal interaction and all help provided by you. I thank you personally and also Travelguru. I appreciate your way of dealing with clients - it had honesty and a professional dimension to it. Thanks again. I will recommend Travelguru to all my friends.
Hetal, I just completed my tour of Delhi-Agra-Shimla arranged by Travelguru. The tour was very successful and I enjoyed it completely. Let me add that this was possible due to your personal interaction and all help provided by you. I thank you personally and also Travelguru. I appreciate your way of dealing with clients - it had honesty and a professional dimension to it. Thanks again. I will recommend Travelguru to all my friends.
Mr. Aziz
Hetal, we returned back from the Mauritius trip on Monday. All went fine and we enjoyed our time. All things were booked and planned properly as discussed. We wish to thank you and your co-ordinator from My Holidays at Mauritius for their support.
Hetal, we returned back from the Mauritius trip on Monday. All went fine and we enjoyed our time. All things were booked and planned properly as discussed. We wish to thank you and your co-ordinator from My Holidays at Mauritius for their support.
Mr. Mahesh
Hetal, the entire tour package turned out to be good. The hotel accommodation provided in Malaysia and Singapore was good, specially the one at Genting was excellent as it was just outside the theme park. Even the shopping areas where near to the hotel. The travel guide where pretty much on time and covered most of the locations. In all the trip was good.
Hetal, the entire tour package turned out to be good. The hotel accommodation provided in Malaysia and Singapore was good, specially the one at Genting was excellent as it was just outside the theme park. Even the shopping areas where near to the hotel. The travel guide where pretty much on time and covered most of the locations. In all the trip was good.
Mr. Abhinav & Kristel
Jiten, I would really like to thank you and your complete team for a wonderful honeymoon in Malaysia. I must say that I am yet to see and such an organized person like you in my life. Thanks to Nataline Travels in Malaysia for their support & warm treatment.
A special appreciation to Faisal and Ismail who were our transport guys as they were so warm and helpful.
Jiten, I would really like to thank you and your complete team for a wonderful honeymoon in Malaysia. I must say that I am yet to see and such an organized person like you in my life. Thanks to Nataline Travels in Malaysia for their support & warm treatment.
A special appreciation to Faisal and Ismail who were our transport guys as they were so warm and helpful.
Sameer & Ashwini Shepal
Indu, I would like to extend our thanks towards you and Travelguru for rendering us a wonderful package for Kerala tour. All places suggested by you were really beautiful and we must say that accommodation at all places was absolutely wonderful. We enjoyed a lot.
Once again, thanks a lot for your efforts and suggestions.
Indu, I would like to extend our thanks towards you and Travelguru for rendering us a wonderful package for Kerala tour. All places suggested by you were really beautiful and we must say that accommodation at all places was absolutely wonderful. We enjoyed a lot.
Once again, thanks a lot for your efforts and suggestions.
Subhajit
Paresh, the trip to Kerala was a very pleasant one. Starting from when we got down at the Cochin Station, the car provided was in a very good condition and the driver was quite cheerful and always smiling. The experience at all the hotels were very good.
The booking process could have been more streamlined and well managed. Everything went on quite well.
Hope to come back to Travelguru for future travel trips.
Paresh, the trip to Kerala was a very pleasant one. Starting from when we got down at the Cochin Station, the car provided was in a very good condition and the driver was quite cheerful and always smiling. The experience at all the hotels were very good.
The booking process could have been more streamlined and well managed. Everything went on quite well.
Hope to come back to Travelguru for future travel trips.
M. Palani
My appreciation and thanks for Tavelguru’s customer service, especially Gracy. Keep it up!
My appreciation and thanks for Tavelguru’s customer service, especially Gracy. Keep it up!
Mr. Vikram Joseph
I thought I would take a few minutes to provide my feedback on your service - I figure it is the least I can do.
After a long time I am seeing Customer Care Executives who actually care about their customers. Your representatives, who I dealt with - Sylvia and Aamol were helpful and understanding of my situation. They helped me to the best of their abilities and beyond. I am proud to say I am a customer of Travelguru and hope to use your services again in the near future and will recommend it to my friends and colleagues.
My best wishes and thanks to Sylvia and Aamol who helped me so much. I wish them the best for their careers ahead of them.
I thought I would take a few minutes to provide my feedback on your service - I figure it is the least I can do.
After a long time I am seeing Customer Care Executives who actually care about their customers. Your representatives, who I dealt with - Sylvia and Aamol were helpful and understanding of my situation. They helped me to the best of their abilities and beyond. I am proud to say I am a customer of Travelguru and hope to use your services again in the near future and will recommend it to my friends and colleagues.
My best wishes and thanks to Sylvia and Aamol who helped me so much. I wish them the best for their careers ahead of them.
Darshan Thakkar
I would like to mention that I had interacted with Jessica Shah for booking and then with Minal Soni and Afakh Shaikh for cancellation. I am extremely satisfied with the way my bookings and later the cancellation were handled.
Special thanks to Mr. Afakh Shaikh who went out of the way to get one of the rooms cancelled even though it did not fall into the normal policy of the hotel and of Travelguru. He was constantly in touch with me on mail and on phone to ensure that the cancellation goes through and the refund is processed asap.
I am extremely satisfied with Travel guru and am sure to use your services time and again. I shall also be glad to recommend you to my friends and collegues.
I would like to mention that I had interacted with Jessica Shah for booking and then with Minal Soni and Afakh Shaikh for cancellation. I am extremely satisfied with the way my bookings and later the cancellation were handled.
Special thanks to Mr. Afakh Shaikh who went out of the way to get one of the rooms cancelled even though it did not fall into the normal policy of the hotel and of Travelguru. He was constantly in touch with me on mail and on phone to ensure that the cancellation goes through and the refund is processed asap.
I am extremely satisfied with Travel guru and am sure to use your services time and again. I shall also be glad to recommend you to my friends and collegues.
David J S Appadurai
I had requested Ashish Parkar for an early check-in to the hotel and he said he would definetely do the needful. I thought that like any other travel operator he was also giving me a fake promise. But to my surprise he respondend to me within the time promised! Even in the hotel they responded very well. I am really happy, that your man has done a good job. I am immensely satisified. I have decided to book all my hotels with Travelguru.
I had requested Ashish Parkar for an early check-in to the hotel and he said he would definetely do the needful. I thought that like any other travel operator he was also giving me a fake promise. But to my surprise he respondend to me within the time promised! Even in the hotel they responded very well. I am really happy, that your man has done a good job. I am immensely satisified. I have decided to book all my hotels with Travelguru.
Ms. Arpana Pangtey
I am very impressed with the prompt and professional response of Travelguru. I would like to recommend Jyotsana Bait for her prompt assistance and being such a help when I had to make some last minute cancellations due to unforeseen circumstances. This was the first time that I had made all my travel stay arrangements through Travelguru but after my this good experience I would definitely make my future arrangements through your website and also recommend it to my acquaintances.
I am very impressed with the prompt and professional response of Travelguru. I would like to recommend Jyotsana Bait for her prompt assistance and being such a help when I had to make some last minute cancellations due to unforeseen circumstances. This was the first time that I had made all my travel stay arrangements through Travelguru but after my this good experience I would definitely make my future arrangements through your website and also recommend it to my acquaintances.
Major Mahendra Kadam
I am extremely happy that I discovered Travel Guru and the excellent services delivered in stupendous time. I would personally like to acknowledge my sincere thanks to Amol Shewalkar of your Customer Services department for his courteous and professional service. I am sure I shall be availing Travelguru's services in all my future travel itineraries.
I am extremely happy that I discovered Travel Guru and the excellent services delivered in stupendous time. I would personally like to acknowledge my sincere thanks to Amol Shewalkar of your Customer Services department for his courteous and professional service. I am sure I shall be availing Travelguru's services in all my future travel itineraries.
Aditya Aggarwal
I am highly impressed with the services of Travelguru. I sincerely thank all the team members of Travelguru, especially Jyotsna and Sailee who are involved in processing the refund of hotel cancellations. Despite difficulties, I got the refund on time. In future, I assure you I would take the help of Travelguru for my booking.
I am highly impressed with the services of Travelguru. I sincerely thank all the team members of Travelguru, especially Jyotsna and Sailee who are involved in processing the refund of hotel cancellations. Despite difficulties, I got the refund on time. In future, I assure you I would take the help of Travelguru for my booking.
Mr. Sudhir Yadav
I would like to inform you that when I called Travelguru, Nisha Naik turned all my frustuations into satisfaction through her quick updates on my query and also by listening to me patiently. I appreciate her way of handling the issue and happy to have people like Nisha in customer service who makes talking to helpdesk a satisfying experience.
I would like to inform you that when I called Travelguru, Nisha Naik turned all my frustuations into satisfaction through her quick updates on my query and also by listening to me patiently. I appreciate her way of handling the issue and happy to have people like Nisha in customer service who makes talking to helpdesk a satisfying experience.
Preeti Baney
Poonam, You were superb! I was very comfortable and my query was handled very well. I am totally satisfied with the service I got. I will strongly recommend Travelguru to all my friends and associates. I look forward to interacting with you more often.
Poonam, You were superb! I was very comfortable and my query was handled very well. I am totally satisfied with the service I got. I will strongly recommend Travelguru to all my friends and associates. I look forward to interacting with you more often.
Sushma Kalla
I am extremely delighted to convey the message regarding the promptness and effective services and cooperation extended by Ashish Parkar in solving my case. If people like Ashish are in your organization, Travelguru will be on the top one day.
I am extremely delighted to convey the message regarding the promptness and effective services and cooperation extended by Ashish Parkar in solving my case. If people like Ashish are in your organization, Travelguru will be on the top one day.